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Location Services

Procket location services

Our location services terms and conditions form inherent part of our Privacy Policy and Terms & Conditions. 

Location Information

Depending on the services that you use, and your app settings or device permissions, we may collect your approximate location information as determined through data such as GPS, if you have provided permission for the processing of location data.  Procket uses this information to process its proprietary algorithm for the purpose of allocating the service provider for rendering your service request.

You may use the app without enabling us to collect their location information. However, this may affect the functionality available on the app. In such a case, you will have to manually enter your service address.  

Procket may retain certain information, including location, transactional, device and usage information, for a minimum of 7 years in connection with regulatory, tax and other requirements depending on the jurisdiction in which it operates.  Once your information is no longer necessary post providing the services, including customer support requests, Procket takes necessary steps to prevent access to or use of such information for any purpose other than compliance with requirements prescribed under law or for purposes of safety, security and fraud prevention and detection.  Procket may, however, use this information for its internal business analysis and trainings.

You may request deletion of your account and activity at any time through a service request, however, such relevant information could be retained to the extent required under governing laws.